Confidentiality Policy

Privacy Policy for pipewrite.com

We, pipewrite, are committed to protecting your privacy. This Privacy Policy explains how we, as pipewrite.com, collect, use, store, and protect your personal information when you visit our website, pipewrite.com, or engage with our services. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect minimal personal information to provide our services and communicate with you. This includes:

Name and Email Address: When you subscribe to our newsletter via the form on our website (powered by Kit.com) or book a call through Calendly.
Communication Data: Any information you provide when contacting us directly, such as via email.
Usage Data: we use Google Analytics to collect anonymized data about how you use our website (e.g., pages visited, time spent). Kit.com also collects analytics on our behalf for newsletter performance (e.g., open rates).

2. How we Use Your Information

We use your information to:

Send you our newsletter with insights on personal branding and updates about our services (if you subscribe via Kit.com).
Schedule and manage consultation calls through Calendly.
Respond to your inquiries or provide our services (newsletters, LinkedIn posts, whitepapers).
Analyze website usage via Google Analytics to improve our site (e.g., understanding which pages are most visited).
Comply with legal obligations under EU law, including the General Data Protection Regulation (GDPR).

We do not use your data for marketing beyond our newsletter, nor do we sell or share it with third parties except as described below.

3. Legal Basis for Processing

We process your data under the following legal bases:

Consent: When you subscribe to our newsletter, book a call, or accept cookies (for Google Analytics), you consent to us using your data for those purposes.
Legitimate Interest: To respond to inquiries, manage our services, or improve our website through anonymized analytics.
Legal Obligation: To comply with GDPR, UK GDPR (e.g., keeping records of client communications).

4. Third-Party Services

We use the following third-party tools, which may collect and process your data:

Kit.com: Manages our newsletter subscriptions and collects analytics (e.g., open rates). Your name and email are stored by Kit.com. See their Privacy Policy.
Calendly: Schedules consultation calls. Calendly collects your name, email, and booking details. See their Privacy Policy.
Google Analytics: Tracks website usage (e.g., pages visited, time spent) using cookies. This data is anonymized and used to improve my site. See Google’s Privacy Policy.

These providers are GDPR-compliant, and we ensure they handle your data securely.

5. Cookies

Our website uses cookies via Google Analytics to analyze usage. Cookies are small files stored on your device that help us understand how you interact with our site. You can manage cookie preferences via your browser settings or opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On.

6. Data Storage and Security

Your data is stored securely:

Newsletter data and analytics are managed by Kit.com on their servers.
Booking data is managed by Calendly on their servers.
Analytics data is managed by Google Analytics on their servers.
Any direct communication (e.g., emails) is stored on our password-protected devices.
We take reasonable measures to protect your information, including encryption and access controls, to prevent unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We keep your data only as long as necessary:

Newsletter subscribers: Until you unsubscribe (you can do so anytime via the link in our emails).
Booking data: For 1 year after our call, unless we work together, then as long as needed for our collaboration.
Inquiries: For 2 years, to maintain a record of communications.
Analytics data: Google Analytics retains data for up to 26 months, after which it is automatically deleted.
I may retain data longer if required by Portuguese law (e.g., tax records for 10 years).

8. Your Rights Under GDPR and UK GDPR

As a resident of the EU or UK (or if you’re in these regions), you have the following rights:

Access: Request a copy of your data.
Rectification: Correct inaccurate data.
Erasure: Request deletion of your data (unless we are required to keep it by law).
Restriction: Limit how we use your data.
Objection: Object to our use of your data for legitimate interests (e.g., analytics).
Data Portability: Request your data in a machine-readable format.
To exercise these rights, email us at [pvieljeux@gmail.com]. We’ll respond within 30 days.

9. International Data Transfers

I, Patrick Vieljeux, as pipewrite founder am based in Portugal, and my providers (Kit.com, Calendly, Google Analytics) may store data outside the EU/UK (e.g., in the US). These providers comply with GDPR and UK GDPR through Standard Contractual Clauses or other safeguards to ensure your data is protected.

10. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If we learn that we’ve collected such data, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you by posting the updated policy on this page with a new “Last Updated” date. Please check back periodically.

12. Contact Me

If you have questions about this Privacy Policy or your data, contact me at:
Patrick Vieljeux
Email: pvieljeux@gmail.com

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or the UK Information Commissioner’s Office (ICO):

Comissão Nacional de Proteção de Dados (CNPD)
Address: Av. D. Carlos I, 134, 1200-651 Lisboa, Portugal
Phone: +351 213 928 400
Website: www.cnpd.pt
Information Commissioner’s Office (ICO)
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, UK
Phone: +44 303 123 1113
Website: www.ico.org.uk